ERWAY
All glossary terms
Risk & benchmarking
High risk (country)

Substantiated concern

Also known as: Article 31

A duly reasoned claim based on objective, verifiable information — it reopens full due diligence for affected goods and can end Article 13 simplification.

What it means

A substantiated concern is not a rumour. In the Commission’s framing it is a duly reasoned claim based on objective and verifiable information — from an NGO, a competent authority, a journalist, a whistleblower, or your own monitoring.

In the regulation

Under Article 31, any natural or legal person can submit a substantiated concern to a competent authority or to the operator. Where it goes to the operator, the operator is expected to inform the authority and of any mitigation taken. Once one exists for low-risk sourcing, simplified due diligence closes and full Articles 10 and 11 resume for the affected goods.

Downstream operators who become aware of a substantiated concern must act rather than rely in good faith on the upstream statement alone.

How ERWAY treats it

The obligation matrix and risk-assessment articles on this site treat substantiated concerns as a step-change for low-risk programmes and as an independent route to a check outside the 1%/3%/9% sampling floors.

  • Risk & benchmarking

    Simplified due diligence

    Article 13 path that switches off risk assessment and mitigation when every plot is low-risk and mixing/circumvention risks are negligible — it never switches off geolocation, the DDS, or Article 12.

  • Risk & benchmarking
    Low risk (country)

    Low risk

    Country benchmarking tier covering roughly 140 countries: Article 9 geolocation and the DDS still apply; Articles 10 and 11 may be skipped only under Article 13’s conditions; authorities check at least 1% of operators.

  • Roles & obligations

    Downstream operator

    Places on the market a product already covered by upstream diligence — retains the reference number, registers if not an SME, and must act if aware of a substantiated concern.

  • Filing & enforcement

    Competent authority

    The national authority that checks operators, can order interim measures, and applies Article 25 penalties — with minimum check rates of 1% / 3% / 9% by country risk tier.

See what this looks like on your own supplier data

ERWAY turns supplier plot geometry into deforestation risk intelligence and a submission-ready EU Due Diligence Statement. Take the two-minute interactive tour.